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Privacy Policy

A legal disclaimer

Forward Tech Works (“FTW”, “we”, “our”, “us”) respects your privacy. This policy explains how we collect, use, and protect your personal information when you:

Connect to our Free WiFi services

Visit our websites or landing pages

Engage with FTW campaigns or surveys

Interact with FTW-installed Starlink or partner hardware

🔍 What We Collect
When you connect to FTW services, we may collect:

1. Personal Information
Name (if submitted)

Email address or mobile number (for log-in or marketing opt-ins)

Location data (approximate, based on hotspot location)

Survey or campaign responses (if voluntarily submitted)

2. Device & Usage Data
IP address

Device type and operating system

Browser type

WiFi connection time and duration

Captive portal interactions (e.g., games, videos, ads clicked)

🧠 How We Use Your Data
We use data to:

Provide secure and reliable internet access

Improve our Free WiFi services and user experience

Show relevant ads, surveys, or content on the captive portal

Report anonymized insights to brands or partners

Notify you of new features, promos, or events (with consent)

We do not sell your personal data. Ever.

🛡️ How We Protect Your Data
Your privacy matters. FTW follows best practices to secure your data:

Encrypted storage

Regular security audits

Data minimization (we only keep what’s needed)

Access controls for authorized personnel only

🔗 Who We Share With
We may share non-personally identifiable or aggregated data with:

Brand partners (e.g., ad impressions, user engagement)

LGUs or NGOs (for public service reporting)

Tech providers (e.g., survey platforms, analytics tools)

We only share personal data with your consent or when required by law.

🍪 Cookies & Tracking
Our sites and portals may use cookies to:

Keep you logged in

Understand site usage patterns

Improve content and layout

You can turn off cookies in your browser, but some features may not work as expected.

👶 Children’s Privacy
Our services are not intended for children under 13. We don’t knowingly collect personal data from minors without parental consent.

⚙️ Your Rights
You may request to:

Access or correct your personal data

Delete your information (where applicable)

Opt out of marketing communications at any time

Just email us at privacy@forwardtechworks.com

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